While Uber has been around for a while and has made transportation a whole lot easier you would agree with me that there is still room for improvement, well, it seems Uber also agrees. Have you ever been in a situation where you order an Uber and some strange number calls or texts you asking for your location? Uber decided to fix this by introducing in-app messaging.
Before then, I beleve there is a need for a litte back-story. Uber makes use of an anonymizing technology to make phone numbers when you make calls outside the app. But, unfortunately this isn't available in emerging markets. Hence, they had to introduce in-app messaging in addition to a few other features which we'll talk about later on. Before those, let's take a look at how the in-app messaging works.
How Uber in-app messaging works.
The driver sends you a message or you send one first, whichever applies, then the driver can the test driver can reply with a thumbs up emoji just by tapping on the screen (this makes sense because there is a huge chance the Uber driver will be behind the wheels when the text comes in). In my opinion ths is an awesome feature; why? For a couple of reasons:
It eliminates the need to exchange numbers
The Uber driver doesn't need to park at a location and start honking the hom for seveal minutes
They built with the driver in mind (plus it's illegal to text and drive)
[6:52 PM, 2/28/2020] Damtops🏅: As I mentioned earlier, Uber has introduced a few other features in their app like: Snapchat filters, calendar Integrations, using friends as destination locations amongst others. I believe Uber has other plans, they want their app to go beyond just a ride-hauling app.
Have you used this in-app messaging feature before? How was it? Let us know in the comments section below.
Before then, I beleve there is a need for a litte back-story. Uber makes use of an anonymizing technology to make phone numbers when you make calls outside the app. But, unfortunately this isn't available in emerging markets. Hence, they had to introduce in-app messaging in addition to a few other features which we'll talk about later on. Before those, let's take a look at how the in-app messaging works.
How Uber in-app messaging works.
The driver sends you a message or you send one first, whichever applies, then the driver can the test driver can reply with a thumbs up emoji just by tapping on the screen (this makes sense because there is a huge chance the Uber driver will be behind the wheels when the text comes in). In my opinion ths is an awesome feature; why? For a couple of reasons:
It eliminates the need to exchange numbers
The Uber driver doesn't need to park at a location and start honking the hom for seveal minutes
They built with the driver in mind (plus it's illegal to text and drive)
[6:52 PM, 2/28/2020] Damtops🏅: As I mentioned earlier, Uber has introduced a few other features in their app like: Snapchat filters, calendar Integrations, using friends as destination locations amongst others. I believe Uber has other plans, they want their app to go beyond just a ride-hauling app.
Have you used this in-app messaging feature before? How was it? Let us know in the comments section below.
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